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Wednesday, August 27, 2025

Tenant Screening Best Practices: Avoiding Bad Renters

Tenant Screening Best Practices: Avoiding Bad Renters




One of the most important skills a landlord can master is the ability to find great tenants — and avoid bad ones. The wrong renter can cause property damage, miss rent payments, disturb neighbours, and create costly legal headaches. The right renter, on the other hand, can provide years of steady income, take care of the property, and keep your investment stress-free.

The key to avoiding bad renters is a solid tenant screening process — a consistent, legal, and thorough method of evaluating applicants before you hand over the keys. In this guide, we’ll explore best practices for tenant screening so you can protect your rental property, your income, and your peace of mind.


Why Tenant Screening Matters

Tenant screening is not about making personal judgments — it’s about assessing risk. Your rental property is a business asset, and every applicant is a potential business partner in that asset’s success.

Without proper screening:

  • You could face lost rental income from late or missed payments.

  • You might pay thousands in repair costs from property damage.

  • You could get tied up in costly eviction proceedings.

  • You risk higher vacancy rates if other tenants leave due to a problem renter.

With proper screening:

  • You select tenants who pay on time.

  • You reduce the chance of property damage.

  • You protect your property’s long-term profitability.

  • You create a positive rental experience for yourself and your tenants.


Step 1: Know the Law

Before screening tenants, you must understand the legal framework that governs the process.

Fair Housing Laws

In the U.S., the Fair Housing Act prohibits discrimination based on:

  • Race

  • Colour

  • Religion

  • Sex

  • National origin

  • Familial status

  • Disability

Some states and cities add more protections, such as sexual orientation, source of income, or criminal history restrictions.

Best Practice:
Write clear, objective screening criteria that are applied equally to all applicants. Avoid any language or practices that could be interpreted as discriminatory.


State and Local Laws

Local laws may dictate:

  • Whether you can charge an application fee (and how much).

  • How you must handle application information.

  • Whether you can deny applicants based on certain criminal records.

  • Security deposit limits and return timelines.

Best Practice:
Check your state’s landlord-tenant laws and any municipal ordinances before starting the screening process.


Step 2: Create Your Rental Criteria

Having written rental criteria ensures fairness, consistency, and legal compliance. It also weeds out unqualified applicants before they apply.

Your criteria might include:

  • Minimum credit score

  • Minimum monthly income (commonly 3× rent)

  • No recent evictions

  • No outstanding landlord debt

  • Acceptable criminal history (per legal guidelines)

  • Pet policy

Example Rental Criteria Statement:
"Applicants must have a credit score of at least 650, verifiable income of at least 3 times the monthly rent, no evictions or landlord-related collections in the past 5 years, and pass a criminal background check in compliance with applicable law."

Best Practice:
Post your criteria in the rental listing so applicants self-screen.


Step 3: Use a Standard Rental Application

A complete rental application collects all the information you’ll need to verify an applicant’s qualifications.

Include:

  • Full legal name

  • Date of birth

  • Social Security number (for credit/background checks)

  • Contact info

  • Current and previous addresses (with landlord contact info)

  • Employment history (with employer contact info)

  • Income details (pay stubs, tax returns, etc.)

  • References (personal and professional)

  • Consent for credit and background checks

Best Practice:
Use an online rental application system — it’s more secure, easier to manage, and integrates with screening services.


Step 4: Conduct a Credit Check

A tenant’s credit report gives insight into their financial responsibility.

What to Look For:

  • Credit Score: Higher is better, but focus on patterns, not just numbers.

  • Payment History: Any late payments or defaults.

  • Debt-to-Income Ratio: Too much debt may make rent payments harder.

  • Collections/Judgments: Especially those related to landlords or utilities.

  • Bankruptcies: Recent bankruptcies may indicate financial instability.

Best Practice:
Don’t just set a rigid score cut-off. A 640 score with consistent on-time payments might be better than a 700 score with recent late rent.


Step 5: Verify Income and Employment

You want tenants who can comfortably afford rent.

Standard Guideline:
Income should be at least 3× monthly rent. Adjust if your market demands it.

How to Verify:

  • Pay Stubs (most recent 2–3)

  • W-2 or 1099 Forms

  • Tax Returns (for self-employed applicants)

  • Employment Verification: Call the employer to confirm job status, income, and stability.

Best Practice:
Be cautious of fake pay stubs — cross-check details and request multiple forms of proof.


Step 6: Run a Background Check

A background check can reveal:

  • Criminal history

  • Eviction history

  • Public records (lawsuits, liens, judgments)

Best Practice:
If you use criminal history, ensure compliance with local laws and avoid blanket denials for all convictions. Consider:

  • Type of offense

  • Time since offense

  • Relevance to tenancy


Step 7: Contact Previous Landlords

Talking to previous landlords is one of the most valuable steps in screening.

Questions to Ask:

  1. Did the tenant pay rent on time?

  2. Were there any lease violations?

  3. Did they cause property damage?

  4. Would you rent to them again?

Best Practice:
Call at least the last two landlords. The current one may give a glowing review just to move the tenant out.


Step 8: Interview the Applicant

A short, professional conversation can confirm details and help gauge reliability.

Possible Questions:

  • Why are you moving?

  • How long do you plan to stay?

  • Do you have pets?

  • When would you be ready to move in?

Best Practice:
Keep the conversation business-like and avoid any personal or discriminatory questions.


Step 9: Watch for Red Flags

Some signs an applicant may not be a good fit:

  • Incomplete application

  • Hesitation to provide documentation

  • Unverifiable income or employment

  • Frequent moves with short stays

  • Negative landlord references

  • Aggressive or evasive communication

Best Practice:
Trust your documented process over gut feelings — but take red flags seriously.


Step 10: Make a Decision and Document It

Once you’ve completed all checks:

  • Compare results to your written criteria.

  • Approve or deny based solely on that criteria.

  • Document the decision and keep records.

If Denying:

  • Follow the Fair Credit Reporting Act (FCRA).

  • Provide an adverse action notice explaining the reason, the screening company’s contact info, and the applicant’s right to dispute.


Step 11: Secure the Lease and Deposit

For approved tenants:

  • Have them sign the lease promptly.

  • Collect the security deposit (per local limits).

  • Provide receipts and move-in instructions.

Best Practice:
Do a thorough move-in inspection with photos and signatures from both parties.


Ongoing Best Practices

Tenant screening isn’t just a one-time process — it’s part of a bigger tenant management strategy.

  • Renewal Reviews: Before renewing a lease, review payment history and any issues.

  • Consistent Policies: Apply rules equally to all tenants.

  • Maintenance Response: Keep tenants happy to encourage longer stays.

  • Market Monitoring: Adjust your criteria if the market changes.


Common Screening Mistakes to Avoid

  1. Skipping Steps: One missing check could let a problem tenant slip through.

  2. Relying on Gut Feelings: Always use objective criteria.

  3. Not Verifying Information: Applicants can provide false references or documents.

  4. Ignoring Legal Requirements: Risk of lawsuits or fines.

  5. Not Charging an Application Fee: This small fee discourages unserious applicants.


Tools and Resources

Popular Tenant Screening Services:

  • TransUnion SmartMove

  • RentPrep

  • Buildium

  • Avial

  • TurboTenant

These platforms offer bundled credit, background, and eviction reports.


Final Thoughts

A great tenant screening process isn’t just about finding someone to fill your unit — it’s about finding the right person who will respect your property, pay on time, and be a responsible neighbour.

By following consistent, legal, and thorough best practices, you can dramatically reduce the risk of problem renters and protect both your property and your peace of mind.

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