Tenant Screening Best Practices: Avoiding Bad Renters
Why Tenant Screening Matters
Tenant screening is not about making personal judgments — it’s about assessing risk. Your rental property is a business asset, and every applicant is a potential business partner in that asset’s success.
Without proper screening:
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You could face lost rental income from late or missed payments.
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You might pay thousands in repair costs from property damage.
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You could get tied up in costly eviction proceedings.
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You risk higher vacancy rates if other tenants leave due to a problem renter.
With proper screening:
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You select tenants who pay on time.
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You reduce the chance of property damage.
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You protect your property’s long-term profitability.
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You create a positive rental experience for yourself and your tenants.
Step 1: Know the Law
Before screening tenants, you must understand the legal framework that governs the process.
Fair Housing Laws
In the U.S., the Fair Housing Act prohibits discrimination based on:
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Race
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Colour
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Religion
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Sex
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National origin
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Familial status
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Disability
Some states and cities add more protections, such as sexual orientation, source of income, or criminal history restrictions.
State and Local Laws
Local laws may dictate:
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Whether you can charge an application fee (and how much).
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How you must handle application information.
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Whether you can deny applicants based on certain criminal records.
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Security deposit limits and return timelines.
Best Practice:
Check your state’s landlord-tenant laws and any municipal ordinances before starting the screening process.
Step 2: Create Your Rental Criteria
Having written rental criteria ensures fairness, consistency, and legal compliance. It also weeds out unqualified applicants before they apply.
Your criteria might include:
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Minimum credit score
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Minimum monthly income (commonly 3× rent)
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No recent evictions
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No outstanding landlord debt
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Acceptable criminal history (per legal guidelines)
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Pet policy
Step 3: Use a Standard Rental Application
A complete rental application collects all the information you’ll need to verify an applicant’s qualifications.
Include:
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Full legal name
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Date of birth
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Social Security number (for credit/background checks)
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Contact info
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Current and previous addresses (with landlord contact info)
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Employment history (with employer contact info)
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Income details (pay stubs, tax returns, etc.)
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References (personal and professional)
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Consent for credit and background checks
Best Practice:
Use an online rental application system — it’s more secure, easier to manage, and integrates with screening services.
Step 4: Conduct a Credit Check
A tenant’s credit report gives insight into their financial responsibility.
What to Look For:
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Credit Score: Higher is better, but focus on patterns, not just numbers.
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Payment History: Any late payments or defaults.
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Debt-to-Income Ratio: Too much debt may make rent payments harder.
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Collections/Judgments: Especially those related to landlords or utilities.
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Bankruptcies: Recent bankruptcies may indicate financial instability.
Best Practice:
Don’t just set a rigid score cut-off. A 640 score with consistent on-time payments might be better than a 700 score with recent late rent.
Step 5: Verify Income and Employment
You want tenants who can comfortably afford rent.
Standard Guideline:
Income should be at least 3× monthly rent. Adjust if your market demands it.
How to Verify:
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Pay Stubs (most recent 2–3)
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W-2 or 1099 Forms
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Tax Returns (for self-employed applicants)
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Employment Verification: Call the employer to confirm job status, income, and stability.
Best Practice:
Be cautious of fake pay stubs — cross-check details and request multiple forms of proof.
Step 6: Run a Background Check
A background check can reveal:
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Criminal history
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Eviction history
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Public records (lawsuits, liens, judgments)
Best Practice:
If you use criminal history, ensure compliance with local laws and avoid blanket denials for all convictions. Consider:
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Type of offense
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Time since offense
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Relevance to tenancy
Step 7: Contact Previous Landlords
Talking to previous landlords is one of the most valuable steps in screening.
Questions to Ask:
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Did the tenant pay rent on time?
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Were there any lease violations?
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Did they cause property damage?
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Would you rent to them again?
Best Practice:
Call at least the last two landlords. The current one may give a glowing review just to move the tenant out.
Step 8: Interview the Applicant
A short, professional conversation can confirm details and help gauge reliability.
Possible Questions:
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Why are you moving?
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How long do you plan to stay?
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Do you have pets?
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When would you be ready to move in?
Best Practice:
Keep the conversation business-like and avoid any personal or discriminatory questions.
Step 9: Watch for Red Flags
Some signs an applicant may not be a good fit:
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Incomplete application
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Hesitation to provide documentation
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Unverifiable income or employment
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Frequent moves with short stays
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Negative landlord references
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Aggressive or evasive communication
Best Practice:
Trust your documented process over gut feelings — but take red flags seriously.
Step 10: Make a Decision and Document It
Once you’ve completed all checks:
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Compare results to your written criteria.
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Approve or deny based solely on that criteria.
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Document the decision and keep records.
If Denying:
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Follow the Fair Credit Reporting Act (FCRA).
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Provide an adverse action notice explaining the reason, the screening company’s contact info, and the applicant’s right to dispute.
Step 11: Secure the Lease and Deposit
For approved tenants:
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Have them sign the lease promptly.
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Collect the security deposit (per local limits).
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Provide receipts and move-in instructions.
Best Practice:
Do a thorough move-in inspection with photos and signatures from both parties.
Ongoing Best Practices
Tenant screening isn’t just a one-time process — it’s part of a bigger tenant management strategy.
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Renewal Reviews: Before renewing a lease, review payment history and any issues.
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Consistent Policies: Apply rules equally to all tenants.
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Maintenance Response: Keep tenants happy to encourage longer stays.
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Market Monitoring: Adjust your criteria if the market changes.
Common Screening Mistakes to Avoid
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Skipping Steps: One missing check could let a problem tenant slip through.
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Relying on Gut Feelings: Always use objective criteria.
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Not Verifying Information: Applicants can provide false references or documents.
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Ignoring Legal Requirements: Risk of lawsuits or fines.
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Not Charging an Application Fee: This small fee discourages unserious applicants.
Tools and Resources
Popular Tenant Screening Services:
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TransUnion SmartMove
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RentPrep
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Buildium
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Avial
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TurboTenant
These platforms offer bundled credit, background, and eviction reports.
Final Thoughts
A great tenant screening process isn’t just about finding someone to fill your unit — it’s about finding the right person who will respect your property, pay on time, and be a responsible neighbour.
By following consistent, legal, and thorough best practices, you can dramatically reduce the risk of problem renters and protect both your property and your peace of mind.




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